Anti-Spam Policy

 ANTI-SPAM POLICY (22 June 2015)


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 What is spam?

In the context of electronic messaging, spam refers to unsolicited, bulk or indiscriminate messages, typically sent for a commercial purpose.

Solarfair has a zero-tolerance spam policy.

Automated spam filtering

Solarfair’s messaging systems automatically scan all incoming email messages, and filter-out messages that appear to be spam.

Problems with spam filtering

No message filtering system is 100% accurate, and from time to time legitimate messages will be filtered-out by Solarfair’s systems.

If you believe this has happened to a message you have sent, please advise the message recipient by another means.

You can reduce the risk of a message being caught by the spam filters by sending the message in plain text (i.e. no HTML), removing any attachments, and ensuring that your messages are scanned for malware before dispatch.

Receipt of unwanted messages from Solarfair

In the unlikely event that you receive any message from Solarfair or sent using Solarfair’s systems that may be considered to be spam, please contact Solarfair using the details below and the matter will be investigated.

Changes to this anti-spam policy

Solarfair may amend this anti-spam policy at any time by publishing a new version on this website.

Contact us

Should you have any questions about this anti-spam policy, please contact Solarfair using the details set out below:

  • by email to; or
  • by post to Solarfair, 2 Wierda Glen Villas, Roosmaryn Plek, Rooihuiskraal North X14, South Africa.

Solarfair’s details

The full name of “Solarfair” is Solarfair (Pty) Ltd.

Solarfair is registered in South Africa under company registration number K2015/198819/07